Domande frequenti

Problemi con il caricamento delle immagini? Mi dispiace così tanto! Siamo a conoscenza di un problema con la selezione delle immagini quando ci arrivi da un collegamento di Facebook e lo abbiamo segnalato con l'Assistenza di Facebook. Speriamo che questo venga risolto a tempo debito. Nel frattempo, ecco alcune soluzioni alternative per questo:


1. Apri la pagina nel browser del tuo telefono (Chrome, Samsung Internet) toccando i 3 puntini nell'angolo in alto a destra e seleziona Apri in...


2. Scarica l'app RoundPrints dal GooglePlay Store - sconti esclusivi nell'app.


3. Inviaci le tue immagini via email a info@roundprints.ie e genereremo un'anteprima del tuo prodotto e un link per il checkout


4. Inviaci le tue immagini tramite il nostro strumento di chat toccando l'icona della chat nell'angolo in basso a sinistra e allega le tue immagini con il pulsante della graffetta.

Order and Delivery

Where are the Round Prints products made?

All our products are made in Ireland and shipped from Ireland

What are the delivery times for Round Prints products?

Standard delivery times are between 7 and 14 working days.

Express delivery will usually take 5 working days. We only offer this option inside of Ireland.

Please check our Shipping & Delivery page for more information

Can I track my order made on Round Prints?

For most of our orders we will provide a tracking number via email once the item is handed over to the shipping carrier. Please check your email for the tracking number and link.

Can you deliver my order to a different address than my own?

Sure, when you submit an order you can enter the shipping address and this can differ from your order address. This is frequently used when customers purchase our products as gifts and have them delivered directly to the intended recipient.

What delivery services does Round Prints use?

Within Ireland we will almost always use the services of AnPost. For deliveries outside of Ireland we will ship with DPD

Image sizes and upload

What pictures should I use for my Photo Tiles?

We recommend that you upload the original version of the picture.

If you have taken this picture with your device, you'll find this in your device's Gallery.

If the picture was taken by another device than the one that you're using to upload and order, we recommend to transfer the image to the device in its original size and format.

What images to avoid using for Photo Tiles?

Social media and chat apps will lower the quality of an images when sent.

We recommend where possible to avoid using images taken from Social Media, received via chat messages like Messenger or WhatsApp. Please reach out to the person who took the picture and ask them to send you a copy of the picture in it's original quality.

The best option is to send it via email and select Original Size when sending.

We also recommend to avoid using screenshots of pictures as these would be low quality as well.

Our website will not allow the upload of images with resolution lower than 500x500px, anything below this would be considered too low in quality to achieve a good print.

An image of 500x500px would be on the lower quality side, we recommend using resolutions as high as possible.

Is there a loss in size or quality when I upload the images for my order?

When you upload an image and submit your order, we will receive an exact copy of your original picture. There is no loss in quality or size.

Bare in mind that in the production process there will be a bleed of maxim 2mm from each side of the image.

Can I edit my uploaded images on Round prints before placing the order?

In the process of uploading images you will have the options to Crop an image to the desired content, add Filters such as turning images to Black and White, Sepia and many more and even to Fine Tune the brightness, contract and many more features. You also have the option to rotate or flip the entire image as needed.

Can I change an images after I've added the product to the Round Prints Shopping Cart?

Unfortunately, no, after adding the product to the cart you cannot go back and amend any images. The good news is, you don't need to do all the uploading again. Please proceed with your order and once submitted send us an email with your changes and we will be happy to get these done for you. Please make sure to reference your order number.

I've submitted the order for my Photo Tiles, can I change an image or two?

Sure, reach out to us within 24h from your order time and we will be happy to change your images as needed.

Hanging your photo tiles

How do you hang the Photo Tiles onto the wall?

We offer 2 options to hang your photo tiles, and neither involve the use of any tools. You can choose your preferred option at checkout.

1. Sticky Nano Gel Pad -with this option you will stick your tiles onto the wall. Provided that your wall has a good quality finish and you use the removal method indicated on the back of the tile, you will be able to remove this without damage to the tile or the wall and re-stick approximately 5-10 times. You can order extra Stick pads at check out.

2. Magnetic fixing option consists of a metal part on the tile and a magnetic part sticked onto your wall. This is very handy in case you would like to move tiles around and for finer adjustments in angle.

Do read the leaflet that comes with your order to see the best use for each method.

Where can I stick the Photo Tiles?

The Nano Gel and Magnetic fix will offer an excellent grip to any smooth surface like tiles, glass, wall, polished wood or similar materials and in the same time it will come off without damaging the wall, providing your wall has a good quality finish.

Where to avoid sticking Photo Tiles?

The Nano gel will not perform well on peeling walls, powder walls, rough, porous surfaces and we discourage the use on wallpapers as it might remove it.

Avoid sticking the tiles in the close vicinity of heat sources like radiators, in damp or high moisture environments such as bathrooms or cooling appliances

Can I place the Photo Tiles in direct sunlight?

Although the inks are resistant to bright lights, we do not recommend placing these in direct sunlight as they could fade in time.

We use pigment ink technology in our printing process and these are UV resistant. For added UV resistance you can choose the Glossy with lamination print style.

About the products

What are the Photo Tiles made out of?

All our photo tiles products are made out of lightweight foam core boards of various thicknesses.

The Foam boards have a white polyurethane foam core and white carton board covering on both sides for added sturdiness.

What is the thickness of the Photo Tiles?

For Infinity Photo Tiles, Hexagon Photo Tiles and Diamond Photo Tiles we use a 10mm thick foam board.

For Round Photo Tiles and Mini Tiles we use a 3mm thick foam board.

What are the print options available for Photo Tiles?

All our products can be ordered in 3 types of Print Options:

1. Glossy photo paper

2. Glossy with Lamination

3. Premium Lustre/Sating paper

For more information on which print option to choose and the differences between them please see our Print Types page

What are the dimensions of the Photo Tiles?

Square Infinity Tiles come in 2 different sizes:

Their thickness is always 10mm.

Tall Photo Tiles are 20 by 40cm and Wide Photo Tiles are 40 by 20cm in size and their thickness is always 10mm.

Hexagon Tiles are 20cm in width and 17cm in height (8x7inch). Their thickness is always 10mm.

Diamond Tiles have a diagonal of 24cm and sides of 20cm. Their thickness is always 10mm.

Bevelled Tiles have 15.5cm in height and 13.5cm in width. Their thickness is 3mm

Round Photo Tiles come in 2 different sizes:

  • 20 (8inch)
  • 12.5cm (5inch)

Mini Tiles and Fridge magnets come in a large variety of shapes and sizes. Do check out the product pages in order to see the shapes and sizes. The thickness of the Mini Tiles is 3mm and the Fridge Magnets 1mm.

Special offers

1 4
Visualizza tutto